Helplines
Mental Health Crisis Helplines
Samaritans
When: 24/7
Contact:
116 123 (free from all UK phones)
jo@samaritans.org
0808 164 0123 (for Welsh language services between 7pm-11pm everyday)
SANEline
When: 4:30pm-10:30pm everyday
Contact: 0300 304 7000
The Mix
For: Under 25s
When: Sunday – Friday 2pm-11pm
Contact:
0808 808 4994
Email contact form: https://www.themix.org.uk/get-support/speak-to-our-team/email-us
Text: https://www.themix.org.uk/get-support/speak-to-our-team/crisis-messenger
Papyrus HOPELINEUK
For: Under 35s, or anyone worried about a young person
When: weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm
Contact:
0800 068 4141
pat@papyrus-uk.org
Text: 07786 209 697
Mental Health Helplines for Men
Campaign Against Living Miserably (CALM)
When: 5pm-midnight every day
Contact:
0800 58 58 58
Web chat: https://www.thecalmzone.net/help/webchat/
Mental Health Helplines for the LGBT+ Community
Switchboard
All phone operators identify as LGBT+
When: 10am-10pm every day
Contact:
0300 330 0630
chris@switchboard.lgbt
Webchat service: https://switchboard.lgbt
Eating Disorders
Beat Eating Disorders (https://www.beateatingdisorders.org.uk/support-services/helplines)
When: 365 days a year, 9am-8pm on weekdays, 4pm-8pm on weekends and bank holidays
Contact:
Helpline: 0808 801 0677 help@beateatingdisorders.org.uk
Studentline: 0808 801 0811 studentline@beateatingdisorders.org.uk
Youthline: 0808 801 0711 fyp@beateatingdisorders.org.uk
Anorexia & Bulimia Care (https://www.anorexiabulimiacare.org.uk)
When: Wednesday, Thursday, Friday between 9-1pm and 4-5pm. Or, between 2-4pm you can have a 30 min appointment (book here: https://www.picktime.com/ABCSupport
Contact:
03000 11 12 12
support@anorexiabulimiacare.org.uk
familyandfriends@anorexiabulimiacare.org.uk
Other services:
Befriending service (https://www.anorexiabulimiacare.org.uk/help-for-you/befriending) : one on one recovery support over six months
Domestic Abuse:
Women’s Aid Domestic Violence Helpline
When: 24/7
Contact: 0808 2000 247
Hourglass
Helpline for anyone worried about the abuse of an older person.
Contact: 0808 808 8141
Men’s Advice Line
Helpline for male victims of domestic abuse.
When: Monday-Friday 9am-8pm, email support continues on Saturday and Sunday at 10am-12pm and 4-6pm.
Contact:
0808 801 0327
info@mensadviceline.org.uk
Webchat Wednesday, Thursday and Friday at 10-11am and 3-4pm.
National LGBT Domestic Abuse Helpline
When: 10am-5pm (Monday Tuesday and Friday), 10am-8pm (Wednesday and Thursday); trans specific service (1-5pm Tuesday)
0800 999 5428
Advice@galop.org.uk
National Stalking Helpline
When: 9:30-4pm all weekdays apart from Wednesday, when it’s open 1pm-4pm. Not open on bank holidays.
0808 802 0300
Addiction
Frank
When: 24/7
0300 123 6600
frank@talktofrank.com
Talktofrank.com
Alcoholics Anonymous
0800 9177 650
help@aamail.org
Alcoholics-anonymous.org.uk
National Association for Children of Alcoholics
0800 358 3456
helpline@nacoa.org.uk
Nacoa.org.uk
Gamblers Anonymous
info@gamblersanonymous.org.uk
Online chat room: https://www.gamblersanonymous.org.uk/chat-room
gamblersanonymous.org.uk
Narcotics Anonymous
When: 10am-midnight
0300 999 1212
Ukna.org
Bereavement
Cruse Bereavement Care
When: 9:30am-5pm Monday and Friday, 9:30am-8pm Tuesday – Thursday, 10am-2pm Saturday and Sunday
0808 808 1677
helpline@cruse.org.uk
Women suffering domestic abuse
Women’s Aid
When: 24/7
Contact:
0808 2000 247